I’m not sure what you mean by your second sentence. To deactivate a screensaver, hold down the bottom left key (ALT) and then simultaneously press the bottom right key (aA). If you *are* doing that and you still can’t exit screensaver mode, make sure the following isn’t happening (although it’s pretty far-fetched).

When you created an image for a screensaver, did you remember to make the image full screen? If you didn’t, then it’s likely that the battery and wireless indicator bar was saved as part of the screensaver image. This can be misleading because it might look like you’re *not* in screensaver mode when in fact you are.

If you’re still having problems, I’d suggest deleting your custom screens so that the Kindle will go back to its default screens, then seeing if everything works properly. If not, contact Amazon for technical support.